This service enables a customer or relation to request support tickets online, an administrator or employee can reply to the requested support items.Online support and mail services.
The Xsdot Live Chat service enables administrators to place chat windows or live chat lists in the form of a (for example) blog design into it’s sites and applications.Live Chat component.
Mailing types or channels are used to define mailing interests and categories (for example corporate news, events, support, bug fixes, etc.)Mailing type service.
Customer services are divided in three main parts: registration and authentication, customer settings and configuration, and customer do it yourself services like customer support, customer RMA and customer offers & invoices. The invoices and offers can bCustomer services.